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Senior Administrator

2 months ago

Purley, Greater London, United Kingdom Tjarks and Tjarks Design Group Full time
Job Description

Job Summary:

As a Project Manager at Tjarks and Tjarks Design Group, you will be responsible for overseeing high-profile accounts that require excellent communication skills in both German and English. You will administer multiple projects, learning about the company's processes and clients, while supporting senior members of the team with administrative responsibilities. In time, you will run your own projects as you develop your knowledge and experience.

The Company:

Tjarks and Tjarks Design Group has 30 years of experience in designing and producing brands that win at the retail shelf. Our clients trust us to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. We deliver our 360 design to artwork philosophy efficiently, faithfully, and accurately, across the globe. We create and produce as one seamless, joined-up team of experts, all under one roof.

Key Responsibilities:

  • Support a Senior Account/Project Manager and, in time, manage and run your own projects from concept to delivery.
  • Own and manage the entire project from taking the initial brief from the client to obtaining approval to release the project to the client, working closely with the internal Design and Artwork teams to facilitate the production of packaging for our clients.
  • Ensure projects are completed to the highest standard and to deadline.
  • Communicate with clients professionally, building client relationships to inspire trust and confidence in the Company.
  • Maintain excellent standards of spoken and written communication in German and English.
  • Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time.
  • Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production.
  • Analyse, understand, question, and challenge client briefings.
  • Write briefings for internal design, photoshoot, and digital artwork projects.
  • Brief the design or artwork team on individual projects.
  • Effectively manage the timing and execution of the internal design and artwork process.
  • Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings, etc.
  • Proofread your designs.
  • Ensure that your projects comply with all current client design and artwork guidelines.
  • Keep full track of all your live projects and be able to give a full account of the status of each project at any given time.
  • Manage client expectations and make sure that all deadlines are met.
  • Responsible and accountable for complete budgets of all projects.
  • Accountable to ensure all projects are invoiced promptly and within company timelines.
  • Assist other members of the Client Services Department as required.

Requirements:

  • At least 2 years' strong administration experience.
  • Fluency in speaking/writing German.
  • Project management experience in the creative/branding industry is advantageous.
  • Advanced in Excel and managing spreadsheets is essential.
  • Experience in other MS Office packages (Outlook/Word).
  • Able to balance and own your own workload.
  • Flexible and able to co-ordinate multiple projects in a fast-paced environment.

Attributes:

  • Conscientious, reliable, good attendance, and timekeeping standards.
  • Excellent attention to detail and works with precision.
  • Effective project manager, able to manage workload.
  • Honest, trustworthy, and able to work unsupervised.
  • Demonstrates initiative, is creative, and contributes ideas.
  • Pragmatic approach to problem-solving without cutting corners.
  • Friendly, approachable, respectful, and a positive team player.
  • Flexible, adaptable, calm while working under pressure.
  • Professional with excellent communication skills.
  • Proactive, takes ownership of daily tasks with a can-do attitude.
  • Able to work flexibly to meet the needs of the business.

Equal Opportunities:

Tjarks and Tjarks Design Group adheres to and promotes equal employment opportunity for all, regardless of any characteristic as protected by law.

Data Protection:

Any information we receive as part of an enquiry about opportunities with Tjarks and Tjarks Design Group, including personal contact details, CV, and email address, will be kept and used for recruitment purposes for a period of at least one year.