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Duty Manager

2 months ago

Mole Valley District, United Kingdom GLL Full time
{"title": "Duty Manager Role Overview", "content": "

At GLL, we're seeking a highly motivated and organized Duty Manager to join our team at Leatherhead Leisure Centre. As a Duty Manager, you'll play a vital role in ensuring the smooth operation of our facilities, providing exceptional customer service, and leading a team of staff to deliver an outstanding experience for our members and visitors.

As a Duty Manager, you'll be responsible for:

  • Managing the day-to-day operations of the leisure centre, including supervising staff, maintaining facilities, and ensuring compliance with health and safety regulations.
  • Providing exceptional customer service, responding to customer queries, and resolving issues in a professional and courteous manner.
  • Leading a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge to deliver an outstanding experience for our members and visitors.
  • Assisting with the development and implementation of new initiatives and programs to improve customer satisfaction and engagement.

We're looking for someone who is:

  • Passionate about delivering exceptional customer service and ensuring a positive experience for our members and visitors.
  • Highly organized and able to manage multiple tasks and priorities in a fast-paced environment.
  • Able to lead and motivate a team of staff to achieve their best.
  • Committed to maintaining a safe and healthy environment for our members and visitors.

As a Duty Manager at GLL, you'll have the opportunity to develop your skills and knowledge, work with a talented team, and make a real difference in the lives of our members and visitors. If you're passionate about delivering exceptional customer service and leading a team to achieve their best, we'd love to hear from you

", "benefits": "

As a Duty Manager at GLL, you'll enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to training and development programs to enhance your skills and knowledge.
  • A range of employee benefits, including discounted gym membership, free eye tests, and exclusive discounts on our villas in Portugal and ski chalets in Bulgaria.
"}