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Payroll Team Leader

2 months ago

Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

This is an exciting opportunity to lead a team in delivering high-quality services to customers while making a significant contribution to the development of practices, systems, and processes directly relating to the effective and efficient delivery of the service.

Key Responsibilities
  • Lead a team of up to 15 FTE and be responsible for the provision of an efficient and customer-focused payroll and HR administration service covering the full range of HR and payroll-related transactions.
  • Ensure highly efficient, effective, and compliant payroll processing and continuously develop and improve the quality of services provided in a fast-paced and efficient service delivery environment.
  • Resolve complex problems and issues related to contracts of employment, terms and conditions, pay, and pensions.
  • Work collaboratively and flexibly with the management team to address peaks and troughs in service demands.
Requirements
  • Supervise and support others, providing mentoring, coaching, and development for team members.
  • Communicate complex matters in ways that others can understand.
  • Have sound knowledge of relevant payroll and pensions regulations, services, and schemes within Local Government.
  • Have a good working knowledge of SAP or similar equivalent systems, sound and accurate overall IT knowledge, including Excel, and be comfortable using and applying complex sets of data.
  • Be inquisitive with a commitment to continuous learning and improvement in service delivery.
Working Arrangements

Hybrid working arrangements, 5 days a week, 34 days per week, with a requirement to be present at the office.