Technical Director
2 months ago
About Arcadis
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are a global team of over 36,000 people, in over 70 countries, dedicated to improving quality of life. Our collective expertise and passion enable us to solve the world's most complex challenges and deliver more impact together.
Role Description:
Our New Mobility solution transforms the way we move people and goods by land and air, delivering outcomes that are environmentally, socially, and economically sustainable. Our portfolio includes strategy, business case, planning, design, and implementation of projects across Mobility on Demand (mobility hubs, Mobility as a Service, autonomous vehicles, etc.); E-Mobility (electric and alternatively fueled vehicles, etc.); Sustainable and Active Mobility (travel demand management, sustainable travel, etc.); and Airport Hubs (advanced air mobility, airport e-mobility, etc.).
Key Responsibilities:
- Service Delivery: Create an environment for consistent high-quality service; evolve the usage of international excellence centers, digitized, and standardized service delivery to enable better commercial performance across projects; manage projects and key accounts.
- Growth: Create the market for, bid, and win new work and repeat business; support the development of bid and marketing collateral; be a market-facing lead for New Mobility and build strong client relationships; support the creation of brand recognition for Arcadis in the New Mobility space.
- Capability Development: Identify long-term requirements for skills and capabilities for New Mobility and play an active role in ensuring learning and development and recruitment is delivered to build capability that meets long-term client needs.
Performance Metrics:
- Client satisfaction scores
- Employee satisfaction scores
- Success rate on work winning
- Project margins
- Revenue growth
Requirements:
- Leadership: Experience in leading a rapidly growing business function within a multinational engineering or professional services firm. Demonstrated ability to inspire geographically dispersed teams around a common vision, objectives, processes, procedures, systems, and tools.
- Track Record: A proven track record of high-quality technology-enabled service delivery and brand building in the New Mobility space that has led to a strong and well-recognized personal brand in the UK&I New Mobility market. Proven experience in delivering major projects for clients in the New Mobility area that demonstrate commercial drive and decisiveness.
- Personal Attributes: A high level of intellectual, professional, and interpersonal agility and flexibility. A pragmatic attitude and the ability to deal with uncertainty and change. Strong observation and persuasion skills. The ability to communicate complex issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner. Excellent time management and the ability to multi-task and make decisions around competing priorities.
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