Customer Service Representative
2 days ago
We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Enva. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and satisfaction.
Key Responsibilities:- Resolve customer complaints and issues in a timely and professional manner.
- Provide excellent customer service via phone, email, and CRM.
- Work closely with suppliers and internal teams to ensure seamless customer service delivery.
- Identify and recommend potential products or services to customers.
- Develop and maintain strong relationships with key customers.
- Record all customer interactions and complaints in Dynamics 365 (CRM).
- Stay up-to-date with company policies and procedures to ensure compliance.
- Experience in a customer service environment, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Ability to build rapport with customers and colleagues.
- Highly organized and self-disciplined with a strong attention to detail.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest technology and tools.
- A comprehensive training program to ensure your success.
At Enva, we are committed to providing a positive and inclusive work environment that supports the well-being and success of our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
6 hours ago
Colwick, United Kingdom Enva Full timeJob Title: Customer Service AdvisorWe are seeking a highly skilled and experienced Customer Service Advisor to join our team at Enva. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and satisfaction.Key...
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Customer Service Representative
4 hours ago
Colwick, United Kingdom Enva Full timeJob Title: Customer Service AdvisorWe are seeking a highly skilled and experienced Customer Service Advisor to join our team at Enva. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and satisfaction.Key...
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Customer Service Advisor
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Customer Service Advisor
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Colwick, United Kingdom Enva Full timeDescriptionWe are looking for someone experienced to drive customer service excellence and continuously improve the overall customer experience with Enva. You'll liaise with suppliers and the Transport team in order to provide the best service to our customers, ensuring that all incoming enquiries, both verbal and electronic, are dealt with in a courteous,...
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Transport Co-ordinator
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