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Property Claims Adjuster

2 months ago


London, Greater London, United Kingdom Claims Recruitment Services Full time
Job Title: Property Claims Adjuster

We are seeking an experienced Property Claims Adjuster to join our team at Claims Recruitment Services. As a Property Claims Adjuster, you will be responsible for handling a portfolio of high-value property claims, dealing with buildings, contents, or fine art damage within HNW homes.

Key Responsibilities:
  • Validating, negotiating, and settling claims fairly and proactively, handling a range of property claims.
  • Creating a bespoke action plan for each claim and proactively managing the claim and any third-party suppliers, through initial investigation to completion of repairs and settlement of contents aspects.
  • Meeting and exceeding pre-defined SLAs/targets.
  • Liaising with customers and their contractors, disaster management companies, surveyors, and our nominated contractors to carefully guide building work projects through to completion on budget and on time.
  • Handling enquiries from policyholders, third parties, and other experts on existing claims, and identifying key triggers requiring escalation or additional review.
  • Providing risk management information and recommendations/requirements to both the policyholder and Underwriters as needed.
  • Working on both individual tasks and team projects within the Technical Team, whilst also supporting the wider claims team on their technical development.
  • Undertaking monthly visits to the company's Colchester office (visits will be more regular during your initial induction period).
  • Supporting the wider claims team with technical and/or claims strategy advice.
Key Requirements:
  • Must have proven property claims handling experience in a field-based role, dealing with high-value property claims for both commercial and private clients.
  • Sound understanding of building construction and drying techniques.
  • Excellent communication skills, with experience of dealing with both internal/external customers and clients confidently.
  • Strong negotiation skills.
  • Ideally, you will be CILA qualified or progressing towards this.
  • ACII or BDMA qualifications are preferred but not essential.

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