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Customer Relationship Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Priority Appointments Full time
Job Title: Customer Relationship Manager

Priority Appointments is a well-established and highly regarded Recruitment Consultancy based in Basingstoke servicing customers throughout Berkshire, Hampshire and Surrey.

Job Summary:

We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building, managing, and growing client relationships to maximize revenue while delivering exceptional levels of service.

Key Responsibilities:
  • Maintain and develop relationships with existing and lapsed clients
  • Build and nurture a network of client contacts and senior level decision makers with each account
  • Maximize revenue streams with each client, dealing with permanent and temporary industrial and commercial roles
  • Take detailed, comprehensive job briefs for all roles and ensure vacancy requirements are fulfilled in a timely and efficient manner
  • Work closely with Talent Resourcers and brief them on job requirements, as well as update the team on clients and qualified jobs
  • Conduct video interviews with short-listed candidates and present candidates to clients while ensuring client timelines are met at all times
Requirements:
  • Possess a warm, friendly, and resilient attitude
  • Focused on and motivated by delivering on revenue goals
  • Superb verbal and written interpersonal communication skills with a natural ability to build rapport quickly and easily
  • Credible and capable of influencing others with fantastic negotiation skills
  • Team-oriented with a positive and empathetic attitude and a good sense of humour
  • Great listening skills and a naturally empathetic personality
  • Professional, warm and friendly telephone manner
  • Full driving licence and own vehicle
What We Offer:
  • 26-30k basic salary with uncapped bonuses and realistic OTE of 40-60k
  • 8.30am - 5.30pm Monday - Friday
  • 23 days holiday rising 1 day per year up to 27 days
  • Other great benefits including private healthcare, enhanced pension scheme, life assurance, Perkbox and free parking

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