Client Services Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Client Services Assistant to join our team. As a key member of our operations team, you will play a critical role in supporting our customers and ensuring the smooth delivery of our services.
Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for verifying customer documentation, conducting pre-audit checks, and providing feedback to customers to ensure they meet the necessary requirements.
In addition to your customer-facing responsibilities, you will work closely with our technical team to ensure that all customer information is accurate and up-to-date. You will also be responsible for identifying areas of improvement and providing recommendations to customers to help them achieve compliance.
What We're Looking ForWe are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
You will also have a strong attention to detail, with the ability to accurately verify customer documentation and identify areas of improvement. Additionally, you will have a basic understanding of health and safety principles and practices, with a willingness to learn and develop your skills in this area.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional development and growth. You will work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service and ensuring the success of our customers.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and empowered to contribute their best work. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
How to ApplyTo apply for this role, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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