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Customer Service Representative

2 months ago

Penn, United Kingdom Adecco Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring timely and accurate order fulfillment.

Key Responsibilities:
  • Handle customer inquiries and resolve complaints in a professional and timely manner
  • Process customer orders and monitor stock availability to ensure efficient order fulfillment
  • Manage core customer data and maintain internal reports to support business decisions
  • Collaborate with the team to ensure demand and supply planning, and book transport as necessary
Requirements:
  • Experience in the food/fresh produce industry or retail sector
  • Customer service/client-facing background with a proven track record of delivering exceptional customer service
  • Knowledge of SAP is preferred, but not required
  • Proficiency in Microsoft Office products, especially Excel and Word
  • Ability to develop strong customer relationships and handle difficult situations
  • Self-motivated, well-organised, and attentive to detail
What We Offer:
  • Competitive annual salary ranging from £25,000 to £28,000
  • Permanent, full-time contract with opportunities for growth and development
  • A supportive team environment with a focus on customer satisfaction
  • Emphasis on employee well-being and work-life balance

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team as a Customer Service Representative.