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Senior Communications Specialist

2 months ago


Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time
About the Role

We are seeking a highly skilled Senior Communications Officer to join our team at Citizens Advice West Sussex. As a key member of our team, you will play a vital role in delivering our communications strategy and promoting our services to the community.

Key Responsibilities
  • Website Management: Ensure our website is up-to-date and engaging, providing accurate and timely information to our stakeholders.
  • Stakeholder Engagement: Develop and distribute compelling newsletters to our stakeholders, showcasing our work and impact.
  • Storytelling: Craft and share powerful stories that highlight the difference we make in the community.
  • Media Coordination: Handle media inquiries and build relationships with local media outlets, promoting our services and expertise.
  • Event Organization: Plan and execute events, including our Annual General Meeting (AGM) and Community Engagement days, to engage with our stakeholders and promote our work.
  • Social Media: Develop and share engaging content across our social media channels, increasing our online presence and reach.
  • Volunteer Supervision: Lead and supervise a team of volunteers to support our communication efforts, providing guidance and training as needed.
  • Public Information: Proactively create innovative and vital information, sharing it with the public through various channels.
Key Skills
  • Excellent Digital Skills: Proficient across digital platforms and communication tools, with a strong understanding of online trends and best practices.
  • Interpersonal Skills: Strong ability to build relationships and communicate effectively with stakeholders, including staff, volunteers, and the public.
  • Strategic Thinking: Ability to develop and execute communication strategies that align with our organizational goals and objectives.
What We Offer
  • Annual Leave: 26 days per year, providing a healthy work-life balance.
  • Inclusive Culture: A strong commitment to equity, diversity, and inclusion, creating a welcoming and supportive work environment.
  • Employee Assistance Programme: Access to confidential support services, promoting employee well-being and mental health.
  • Commitment to Development: Opportunities for training and development, helping you grow and succeed in your role.
  • Sick and Maternity Pay: Enhanced contractual benefits, providing financial security and support during challenging times.