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ServiceNow Business Analyst

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arden Resourcing Limited Full time

Job Summary

Arden Resourcing Limited is seeking a highly skilled ServiceNow Business Analyst to join our team. As a ServiceNow Business Analyst, you will play a key role in helping our clients achieve their business objectives through the effective implementation and utilization of ServiceNow.

Key Responsibilities

  • Requirements Gathering: Run workshops to gather requirements from clients and stakeholders, ensuring that their needs are understood and met.
  • Stakeholder Management: Offer guidance and explanations to technical and non-technical stakeholders, ensuring that they are informed and engaged throughout the project.
  • Collaboration: Liaise with technical teams to deliver the needs of the client and ensure understanding, working individually or as part of an Agile scrum team.

Requirements

  • 2+ years of experience in a similar role, preferably in a ServiceNow environment.
  • ServiceNow experience and administrator qualification are preferred.
  • Understanding of ITIL principles and practices.

About the Company

Arden Resourcing Limited is a leading provider of recruitment services, specializing in the placement of skilled professionals in the IT and business sectors. We are committed to delivering exceptional service and supporting our clients in achieving their business goals.