Senior Operations Lead

19 hours ago


Twickenham, United Kingdom NIHR Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Lead to join our Intellectual Property Unit at the NIHR. As a key member of our team, you will play a pivotal role in ensuring the operational efficiency and strategic alignment of the unit with the overarching goals of the NIHR.

Key Responsibilities
  • Collaborate with the Head of Technology Transfer to develop and implement the IP Unit's Business Plan, ensuring alignment with NIHR's mission, objectives, and key initiatives.
  • Design, implement, and lead systems and processes to safeguard taxpayer investments through meticulous contract management, due diligence, and policy adherence, promoting health, economic, and social impact.
  • Assist in formulating medium-term plans for resource management, including finances and workforce development, with a focus on stabilizing team turnover and enhancing progression pathways.
  • Strengthen governance processes by ensuring compliance with existing and new standard operating procedures (SOPs), and encouraging good governance practices internally and with external collaborators.
  • Facilitate detailed integration and collaboration with divisions within the Innovations Division, promoting a unified approach to NIHR's objectives.
  • Handle key external relationships with government bodies, funded institutions, SMEs, and investors to develop strategic partnerships aligned with the IP Unit's goals.
  • Engage with national and international technology transfer organizations to drive policy development and standard processes, improving our reputation as a leader in knowledge mobilisation.
  • Develop and maintain comprehensive reporting for contracting activities and implement a client relationship management system in line with NIHR's operational standards.
  • Lead all aspects of the development, implementation, and continuous improvement of consent and due diligence processes within the IP Unit, ensuring adherence to SOPs and data management standards.
  • Drive a culture of inclusivity and flexibility within the team, adapting job responsibilities and tasks as needed to support organisational evolution.
What You Will Bring to the Role

We are looking for a curious, tenacious, and proactive individual with a passion for continuous improvement. You will bring excellent written and verbal communication skills, with meticulous attention to detail. Strong organisational, time management, and prioritisation abilities are essential, as well as a Bachelor's degree or equivalent educational attainment. Experience in technology transfer and intellectual property management is highly desirable, as is proficiency in information and records management standard processes.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are passionate about the opportunity to give to impactful health and care research and possess the requisite background and skills, please submit your CV and cover letter outlining your suitability for the role and addressing the required criteria.



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