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Customer Service Representative

2 months ago


Whitchurch, Shropshire, United Kingdom Southern Co-op Full time

Job Title: Bereavement Support Specialist

Job Type: Part-Time / Permanent

Industry: Retail and Consumer Goods

Company: Southern Co-op

About Us: Southern Co-op is a member-owned business that prioritizes people and community. We strive to make a positive impact in the lives of our customers and employees.

Job Summary: We are seeking a Bereavement Support Specialist to join our team. As a Bereavement Support Specialist, you will provide emotional support and guidance to individuals who have experienced a loss. You will work closely with our team to ensure that our customers receive the highest level of care and support.

Key Responsibilities:

  • Provide emotional support and guidance to individuals who have experienced a loss
  • Work closely with our team to ensure that our customers receive the highest level of care and support
  • Develop and maintain relationships with customers and stakeholders
  • Collaborate with internal teams to ensure seamless delivery of services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong emotional intelligence and empathy
  • Ability to maintain confidentiality and discretion

What We Offer: As a member of our team, you will have access to ongoing training and development opportunities, a competitive salary and benefits package, and the chance to make a real difference in the lives of our customers.