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Accommodation Team Leader

2 months ago

Ballymena, United Kingdom Card Factory Full time

About Us:

Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products. We are passionate about helping our customers celebrate life's special moments.

Job Description:

We are seeking a Team Leader to join our team, who will play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do.

Key Responsibilities:

  • Customer Focus: Be customer-centric with a passion for driving excellent service, ensuring that every customer interaction is positive and memorable.
  • Leadership: Demonstrate good leadership skills, inspiring and motivating your team to achieve their best.
  • Operational Excellence: Maintain a positive, forward-thinking approach, ensuring that store operations are efficient and effective.
  • Performance Management: Comfortably review store performance data, identifying areas for improvement and implementing changes to drive growth.
  • Commercial Acumen: Be commercially-minded, with a focus on driving sales and revenue growth.
  • Team Player: Engage and inspire as an enthusiastic team player, working collaboratively with colleagues to achieve shared goals.

What We Offer:

As a Team Leader at Card Factory, you will have the opportunity to develop your skills and experience, working in a fast-paced and dynamic retail environment. You will be part of a talented team, working together to deliver exceptional customer service and drive business growth.