ICT Field Engineer

14 hours ago

London, Greater London, United Kingdom School Business Services Full time
About Us

School Business Services (SBS) is a leading provider of education support services and budgeting software in the UK. Our portfolio includes a range of finance, management information systems (MIS), and ICT offerings. Our team has extensive experience and a strong reputation in the education sector.

About the Role

We are seeking an experienced ICT Engineer to join our organisation. The successful candidate will have good ICT deskside client and network infrastructure skills, strong customer service and communication skills, and good problem-solving skills.

Key Responsibilities
  • Attend schools onsite and provide cover where required, both onsite and remotely via the ICT Service Desk.
  • Provide user and issue resolution for all O365 applications and Google Workspace.
  • Participate in IT projects related to school networking and security.
  • Assess situations quickly and implement recovery processes for issues such as server or switch failures, floods, and internet failure.
About You

We are looking for an individual with the following skills and experience:

  • A proven ability to work with others to deliver and manage a wide range of programmes and projects.
  • Experience as a hands-on engineer with a good working knowledge of small organisations or school networks.
  • Confident communication skills, both verbally and in writing, particularly with internal business users and external vendors.
  • Willingness to undergo an Enhanced DBS check and a Right to Work in the UK check.
Our Benefits

We offer a range of benefits, including:

  • Generous annual leave allowance, including bank holidays.
  • Hybrid or remote working across the country.
  • Learning and Development opportunities.
  • A flexible benefits package, including a healthcare scheme and the ability to purchase additional annual leave.

We are an equal opportunities employer and celebrate diversity and flexibility. We are committed to creating an inclusive environment for our team.

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