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Retail Sales Associate

2 months ago

Northampton, Northamptonshire, United Kingdom University of Northampton Students' Union Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant at the University of Northampton Students' Union.

Key Responsibilities:

  • Implement and maintain accurate and timely stock handling and cash handling procedures.
  • Deliver exceptional customer service to all customers, ensuring a safe and enjoyable experience.
  • Ensure front of house areas are clean and meet the highest standards.
  • Operate according to the organisation's standard opening and closing procedures.
  • Receive deliveries in accordance with company procedures.
  • Maintain security of stock holding and ensure effective stock usage.
  • Maintain shelves and stock in line with agreed planograms and report any stock shortages or order requirements.
  • Assist with merchandising tasks, marketing, point of sale, and promotional activities.
  • Identify and communicate improvements in processes to the Operations Supervisor.
  • Assist with training and development of new staff where necessary.
  • Assist with occasional bakery tasks within our Uni express store.
  • Complete any food and hygiene training procedures.

Requirements:

  • Excellent customer service skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong communication and teamwork skills.
  • Ability to maintain confidentiality and handle sensitive information.