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Deputy Store Manager

2 months ago


Cambridge, Cambridgeshire, United Kingdom H&T Pawnbrokers Full time

About H&T Pawnbrokers

H&T Pawnbrokers is a leading financial services provider with a rich history spanning over 125 years. As the largest pawnbroker in the UK, we offer a unique blend of traditional values and modern innovation.

Our Culture

We pride ourselves on being a community-based organization that values diversity, inclusivity, and employee growth. Our team is made up of individuals from various backgrounds and cultures, and we celebrate the unique perspectives and experiences they bring to the table.

Job Summary

We are seeking an experienced Deputy Store Manager to join our team. As a key member of our store operations team, you will be responsible for leading a team of outstanding store colleagues and ensuring the smooth running of daily processes.

Key Responsibilities

  • Lead a team of store colleagues to provide exceptional customer service and achieve sales targets.
  • Ensure the efficient operation of the store, including inventory management, cash handling, and security procedures.
  • Develop and implement strategies to drive sales growth and improve customer engagement.
  • Collaborate with the store management team to achieve business objectives and implement company-wide initiatives.
  • Provide coaching and mentoring to store colleagues to enhance their skills and performance.

Requirements

  • Proven experience in a team leader or deputy manager role, preferably in a retail or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including Saturdays.

What We Offer

  • A competitive salary and quarterly performance-related bonus.
  • 30 days holiday, including bank holidays, and the flexibility to buy and sell days.
  • Up to 25% discount on our range of new and pre-loved jewelry and watches.
  • Pension and life assurance.
  • A comprehensive training package and mentoring to support your career development.
  • An annual loan for your parking permit or season ticket.
  • The option to participate in our cycle-to-work scheme.
  • The chance to be involved in our charity partnership with Fareshare UK.

Language

English (en-US)