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Commis Waiter

2 months ago

London, Greater London, United Kingdom Haymarket Hotel Full time
About the Role

We are seeking a highly motivated and enthusiastic Commis Waiter to join our team at the Haymarket Hotel. As a key member of our Food and Beverage team, you will play a crucial role in delivering exceptional dining experiences to our guests.

Responsibilities
  • Support the wider team in delivering outstanding service and ensuring the highest standards of customer satisfaction.
  • Attend to guest requests promptly and efficiently, providing a warm and welcoming atmosphere.
  • Develop a deep understanding of our menus and order of service, ensuring seamless execution of dishes.
  • Ensure the dining area is clean, organized, and ready for service, maintaining a high level of presentation and attention to detail.
  • Assist in the preparation and presentation of dishes, working closely with the kitchen team to deliver exceptional culinary experiences.
Requirements
  • A keen willingness to work as part of a team, demonstrating excellent communication and interpersonal skills.
  • Excellent customer service skills, with a passion for delivering exceptional guest experiences.
  • A passion for detail and quality, ensuring the highest standards of service and presentation.
  • Enthusiasm and a positive attitude, with a willingness to learn and grow within the role.
What We Offer
  • A competitive hourly rate, inclusive of service charge.
  • Access to Wagestream, our financial wellbeing app, allowing you to stream your accrued earnings before payday.
  • A health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
  • Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
  • Generous 30% discount off food and drinks at our restaurants and bars.
  • Complimentary meals on shift.
  • Referral bonus scheme for recommending top talent.
  • Flexible scheduling without split shifts.
  • Dry cleaning service for work attire and discounted personal dry cleaning.
  • Enhanced holiday allowance based on length of service.
  • Season ticket loan for convenient commuting.
  • Ongoing training, professional development, and fully funded English lessons.
  • Regular social events, team activities, and fitness sessions.
  • Benefits like cycle to work scheme and annual long service awards.
  • One allocated paid day per year for volunteering work.
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
About Us

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. We are world-renowned for our unique interiors and exceptional service, trailblazers in hospitality and design.

We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

  • Times Best Places to Work 2024
  • The King's Award for Enterprise 2024 for outstanding contribution to International Trade
  • GM of the Year Finalist - Helle Jensen - Cateys 2024
  • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
  • Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024
  • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
  • Whitby Hotel, Crosby Street and Warren Street - Michelin keys
  • The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
  • Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here:

We are committed to providing a stimulating work environment where you can grow and thrive. If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.