Dental Office Coordinator

5 days ago


Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our practice, you will be responsible for providing an exceptional patient journey, managing diaries, and working closely with our team to deliver outstanding patient care.

Key Responsibilities:

  • Deliver exceptional patient service, ensuring a positive experience for every patient
  • Manage patient diaries, ensuring efficient use of time and minimizing waiting times
  • Work collaboratively with our team to understand treatment options and provide accurate information to patients
  • Process payments and chase outstanding patient debt in a timely and professional manner
  • Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication

Key Skills and Experience:

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail, with a focus on accuracy and efficiency
  • Ability to learn and adapt to new systems and processes, including SOE software
  • Positive attitude, with a passion for delivering exceptional patient care and contributing to the success of our practice

What We Offer:

  • Tiered salary based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday
  • Comprehensive training, including online and in-person courses
  • Refer a friend scheme

About Us:

Rodericks Dental Partners is a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care and building strong relationships with our community. We are passionate about creating a positive and supportive work environment, where our team members can thrive and grow.



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