Dental Office Coordinator
5 days ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our practice, you will be responsible for providing an exceptional patient journey, managing diaries, and working closely with our team to deliver outstanding patient care.
Key Responsibilities:
- Deliver exceptional patient service, ensuring a positive experience for every patient
- Manage patient diaries, ensuring efficient use of time and minimizing waiting times
- Work collaboratively with our team to understand treatment options and provide accurate information to patients
- Process payments and chase outstanding patient debt in a timely and professional manner
- Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication
Key Skills and Experience:
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong attention to detail, with a focus on accuracy and efficiency
- Ability to learn and adapt to new systems and processes, including SOE software
- Positive attitude, with a passion for delivering exceptional patient care and contributing to the success of our practice
What We Offer:
- Tiered salary based on experience and skills
- Retail discounts and deals through our easy-to-use app
- Annual leave that increases with length of service
- Extra day of annual leave for your Birthday
- Comprehensive training, including online and in-person courses
- Refer a friend scheme
About Us:
Rodericks Dental Partners is a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care and building strong relationships with our community. We are passionate about creating a positive and supportive work environment, where our team members can thrive and grow.
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