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Client Service Associate

2 months ago

Eastbourne, East Sussex, United Kingdom Jago Consultants Full time

We are currently working with a leading automotive dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner.
  • Advise on timescales and collection arrangements.
  • Produce job cards on in-house computer system.
  • Document all warranty work in accordance with manufacturer policy.

For this Service Advisor position you will have:

  • At least 2 years' experience working as a Service Advisor.
  • Full driving licence.

This is an excellent opportunity for a Service Advisor to build their career in a dynamic and supportive environment. Our client offers a comprehensive training program to ensure you have the skills and knowledge to excel in this role.

As a Service Advisor with Jago Consultants, you will have the opportunity to work with a variety of clients and develop your skills in customer service, communication, and problem-solving.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction.
  • Work closely with the sales team to ensure seamless customer experience.
  • Develop and maintain strong relationships with customers and colleagues.
  • Stay up-to-date with manufacturer policies and procedures.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a variety of clients and develop your skills.