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Project Director

2 months ago

Watford, United Kingdom Stott & May Professional Search Limited Full time
Job Description

Job Title: Project Director

Job Type: Full-time

Company: Stott & May Professional Search Limited

Location: Hertfordshire

Job Description:

We are seeking an experienced Project Director to lead our retail clients to achieve maximum success with our software solutions. As a Project Director, you will be responsible for leading complex, large-scale implementation projects and fostering long-term customer satisfaction, loyalty, and retention.

Key Responsibilities:

  • Project Delivery:
    • Lead and oversee complex projects from start to finish, ensuring successful outcomes.
    • Collaborate closely with both internal and customer teams to shape project strategies and solutions.
    • Develop and implement standardized project approaches across various clients.
  • Stakeholder Management & Communication:
    • Manage and nurture relationships with key customer stakeholders, ensuring clear and effective communication at all levels.
    • Influence and guide customer teams, including senior leadership, to align with project goals.
    • Navigate and maintain positive relationships in challenging situations, especially across different cultures and languages.
  • Financial & Contract Management:
    • Act as the primary liaison for customer financial matters and contractual obligations.
    • Ensure project deliverables meet contractual requirements and manage project budgets effectively.
    • Oversee all financial aspects of the projects, including invoice approvals and financial reporting.

Qualifications and Competencies:

  • Minimum of 5 years in a delivery-oriented role (e.g., Project/Programme Manager, Technical Programme Manager) within a complex retail setting.
  • In-depth knowledge of retail operations, with a preference for experience in POS systems.
  • Strong organizational, analytical, and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proven leadership skills with the ability to mentor and manage cross-functional teams.
  • Excellent Stakeholder Management skills.

About Us:

We are a dynamic, global software company that offers a unique opportunity to lead customer success in a fast-paced environment. If you are an experienced professional with a passion for driving results and building strong client relationships, we invite you to apply.