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Dental Practice Administrator

2 months ago

Dingwall, Highland, United Kingdom Bupa Dental Care Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our dental practice.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Deliver excellent customer service, face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team to ensure the practice runs smoothly
  • Handle payments and maintain patient confidentiality

Your Skills and Experience

  • Ability to work positively and professionally in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Experience promoting company products and services

What We Offer

We offer a competitive salary and benefits package, including access to MyHealthcare, My Bupa Extras, and a range of other perks. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.