Retail Shop Manager

4 weeks ago


Newport, Newport, United Kingdom Mountbatten Full time
About the Role

We are seeking a skilled and motivated Relief Shop Manager to join our Retail Team at Mountbatten. As a key member of our team, you will be responsible for the day-to-day running of our retail outlets on the Isle of Wight, ensuring excellent customer service and maintaining high retail standards.

Key Responsibilities
  • Sales: Achieve profit targets, advise on any concerns to the Area Manager, and actively support fundraising promotions as required.
  • Shop Appearance: Maintain a high standard of presentation, both in-store and in the windows, and ensure the sales floor layout meets current guidelines.
  • Voluntary Staff: Delegate tasks to volunteers in accordance with their training and abilities.
  • Administration and Security: Complete all relevant administration on time, attend Shop Manager meetings, and comply with health and safety regulations.
About You

We are looking for someone who is energetic, motivated, and able to inspire others to maintain excellent retail standards and customer service. You will need to be flexible in your working pattern, as you will be offered to work in any of our nine retail outlets or warehouse, as and when required.

We offer the opportunity to make a real difference to your local charity and join our organisation during this exciting time. If you are passionate about retail and customer service, and have the skills and experience to succeed in this role, we would love to hear from you.


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