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CCTV and Security Operations Manager

2 months ago

Durham, Durham, United Kingdom Bridge Recruitment Full time
Job Title: CCTV and Security Manager

Job Summary:

We are seeking a highly skilled CCTV and Security Manager to join our team at Bridge Recruitment. As a CCTV and Security Manager, you will be responsible for driving performance in terms of standards and behaviours across the team, ensuring our customers receive the highest possible service standards.

Key Responsibilities:

  • Drive performance in terms of standards and behaviours across the team
  • Operate as part of the team, providing customers with the required professional standards
  • Provide a safe environment for the general public and staff
  • Report any Health and Safety hazards
  • Be aware of risk and compliance during day to day operation
  • Be aware of the team's role in the management of events and activities, understand team requirements and assist as appropriate
  • Maintain positive relations with retailers and assist where appropriate
  • Work with other teams for the benefit of the site, developing new skills where appropriate
  • Book on/off duty using an electronic payroll system
  • Maintain records in line with your duty including utilising the electronic patrol system, all check sheets, incident reports and accident reports
  • Ensure all employee training is recorded and up to date
  • Accurately report sickness and ensure absence levels are managed correctly
  • Lead colleague inductions covering all health and safety training and role expectations
  • Deliver on standards and expectations
  • Participation in site emergency procedures

Requirements:

  • Demonstrate exceptional customer service skills
  • Maintain communication at all times with your colleagues using site specific communication methods
  • Maintain and develop working relationships, with partners, managers, colleagues, business manager and head office support
  • Be responsible for H&S within your area of activity
  • Be responsible for embedding a risk aware culture at site level
  • Have a valid Security licence and First aid certificate