QA Risk Manager

2 weeks ago


Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading retail company that is redefining the industry through digital innovation and unique store experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.

Our Mission

We are building the world's most admired and compelling brand ecosystem.

Our Purpose

We are elevating the lives of the many with access to the world's best brands and experiences.

Our Principles

We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled.

Key Responsibilities

  • Effective Risk Monitoring
  • Operational Support
  • Organisational Learning

Essential Skills

  • Assess and manage potential business risks and develop strategies to mitigate these risks effectively through feedback and collaboration with training.
  • Proactively contribute to and participate in calibration activities to ensure consistency and accuracy.
  • Conduct check the checker monitoring and analyse trends to provide data to the Senior QA for review, ensuring alignment with training best practices.
  • Work with the Training Team to provide additional support through coaching and learning resources for areas identified as needing improvement.
  • Actively engage in organisational change initiatives to enhance support for the business and co-workers, while keeping personal knowledge and skills up to date.
  • Maintain knowledge of business policies, strategies, regulatory expectations, and compliance requirements across various areas.
  • Adhere to and promote the company's values and standards in all activities.
  • Exhibit clear communication skills in both verbal and written formats.

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