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Assistant Manager
2 months ago
We're looking for an exceptional Assistant Manager to join our team at Loungers. As a key member of our management team, you'll play a vital role in maintaining the high standards that make our lounges so special.
As Assistant Manager, you'll support the General Manager in driving sales, team retention, and customer satisfaction. You'll be responsible for delivering exceptional customer experiences, managing rotas, and ensuring that every customer leaves happy.
What You'll Bring- Proven experience as an Assistant Manager or Deputy Manager in a restaurant, bar, or coffee shop environment.
- Excellent people management skills, with a talent for talent spotting and developing your team.
- Strong communication skills, with the ability to build rapport and trust with colleagues and customers.
- Good literacy skills, with attention to detail to support reporting on KPIs.
- Self-motivation, with the ability to work at pace with limited supervision.
- Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
- Overtime pay for every hour worked over contracted hours.
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast-growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off
