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Housekeeping Team Leader

2 months ago

London, Greater London, United Kingdom Broadwick Soho Full time

We are seeking a Housekeeping Team Leader to become a vital part of our community at Broadwick Soho.

Why Join Us?

At Broadwick Soho, we are dedicated to embodying the vibrant essence of Soho within our hotel. This is your chance to be part of a dynamic group of individuals from diverse backgrounds, contributing to an exciting hotel, restaurant, and rooftop dining experience.

Our team is enthusiastic, respectful, and committed to providing outstanding service to both colleagues and guests. We take immense pride in our work and believe in treating others as we wish to be treated.

We aim for our hotel to showcase the rich diversity of Soho. We celebrate inclusion and innovative thinking. If you have a passion for creating memorable experiences through personalized service, we would love to hear from you.

What We Offer:

  • Participation in the Tronc scheme, which includes
    room and food & beverage service charge
  • 30 days of holiday, including bank holidays,
    increasing with tenure
  • Pension scheme, travel loan for season tickets,
    and cycle-to-work options
  • Complimentary meals during your shifts
  • Designer uniforms that reflect our unique
    spirit and personality
  • Support from our Employee Assistance Programme
    and wellness initiatives
  • Attractive incentives, including a referral bonus
    (£1000 for chefs & £500 for other roles)

Your Role:

As a member of the Broadwick Soho team, you will help uphold our vision of being a remarkable hotel that captures the spirit of Soho. Your role will involve ensuring our guests feel as comfortable as we do, through our core values of independence, generosity, and excellence.

You will assist the housekeeping leadership in maintaining high standards of cleanliness, product presentation, and customer care in all guest rooms and public areas, fostering a warm and inviting atmosphere for our guests.

We value flexibility and multi-tasking, and you may be required to undertake various tasks to meet the needs of our guests and team. Collaboration with a talented team across the hotel is essential to delivering a seamless and memorable guest experience.

What We Expect From You:

  • Experience in a luxury or lifestyle restaurant/bar or a 5-star hotel
  • Exceptional organizational skills with the ability to prioritize and work under pressure
  • Strong attention to detail and a genuine passion for delivering outstanding service
  • Your unique personality, charisma, and positive energy
  • Excellent communication skills, comfortable engaging with guests, colleagues, and senior leadership
  • Able to work 40 hours per week, including evenings and weekends

If you are interested in joining our team, please apply through our online platform.

Broadwick Soho is committed to reviewing every application. However, due to the volume of applications, we appreciate your patience.

All applicants must be eligible to work in the UK.