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Business Analyst

2 months ago

York, York City, United Kingdom StarCompliance, LLC Full time
Business Analyst - Regulatory Compliance Expert

We are seeking a skilled Business Analyst to join our product team at StarCompliance, LLC. As a Business Analyst, you will play a critical role in driving client satisfaction through effective inquiry resolution and addressing user needs.

Your mission will be to make compliance easy for organizations of all sizes, and you will be responsible for reviewing inquiries, conducting investigations, and bringing issues to resolution. You will work closely with the product manager, product owner, scrum master, engineering teams, and customer success across multiple geographies.

  • Develop a detail-oriented approach to assess and resolve product- and data-related inquiries raised by stakeholders and clients
  • Investigate exemplar issues to determine underlying causes and develop problem-resolution approaches
  • Establish, monitor, and report on Key Performance Indicators to assess progress
  • Elicit requirements and feedback from internal and external constituents
  • Translate requirements into user stories, specifications, and acceptance criteria
  • Understand product feature goals and describe key use cases
Key Responsibilities:
  • 5+ years analysis experience
  • Passionate about problem-solving and client management
  • Ability to grasp and tackle complex issues
  • You love speaking with customers and translating their needs into functional capabilities
  • You are motivated and committed to completing tasks from start to finish
  • Capable of efficiently gathering information
  • Desire to help people understand the value of regulatory technology
  • Strong verbal and written communication skills
  • An interest in software application design and technology
  • Financial services industry preferred

We are looking for a talented Business Analyst who is passionate about regulatory compliance and has a strong analytical mindset. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.