Bilingual Sales Support Specialist

2 weeks ago


London, Greater London, United Kingdom Us Bank Full time
Job Summary

We are seeking a highly skilled Bilingual Sales Support Specialist to join our team at Us Bank. As a key member of our Sales Support team, you will play a critical role in supporting our Sales Managers across Enterprise sectors in both the Pan-European and UK Markets.

Key Responsibilities
  • Support the onboarding of Large Enterprise customers alongside the Enterprise sales rep.
  • Provide analysis of Return-to-Sales (RTS) reasons and mitigation to drive speed-to-service.
  • Follow up with Sales Rep to ensure smooth onboarding of new Elavon customers.
  • Update Salesforce with completed activities in accordance to the customer onboarding journey.
  • Maintain knowledge of internal Credit and Risk and Boarding departments to ensure seamless onboarding.
  • Collaborate with colleagues across a multinational organisation to deliver customer-centric experiences.
Requirements
  • Proficiency in Microsoft Office suite preferred but not essential.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

At Us Bank, we offer a wide range of benefits and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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