Administrative Assistant

2 weeks ago


Havant, Hampshire, United Kingdom Spire Healthcare Full time

Job Summary

Spire Healthcare is seeking a highly skilled Medical Secretary to join our team on a flexible basis. As a Medical Secretary, you will play a vital role in supporting our medical team by providing administrative assistance and ensuring the smooth operation of our clinics.

Main Responsibilities

  • Provide exceptional customer service to patients and colleagues, responding to telephone queries and addressing concerns in a professional and courteous manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancelling appointments as necessary.
  • Prepare and type clinic letters, reports, and other documents using digital or audio dictation from consultants.
  • Assist with the preparation of future clinics, chasing results, and ensuring that clinics are complete and ready for the next consultant clinic day.
  • Maintain accurate and up-to-date patient records, adhering to hospital policies and data protection regulations.
  • Produce medical reports for medical insurers as required.

Requirements

  • Previous experience as a medical or legal secretary is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology is highly desirable.

Benefits

  • Competitive rates of pay for bank colleagues who work on a flexible basis.
  • Unsocial enhancements, dependent upon shift pattern worked.
  • Access to Spire Healthcare pension.
  • Access to Blue Light Card discounts.
  • Smart spending discounts via 'Spire for You'.
  • Wellbeing Centre access via 'Spire for You'.
  • Free uniform.
  • Free DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.

About Us

Spire Healthcare is a leading private hospital group, committed to delivering world-class care and exceptional patient experiences. Our values are built on a foundation of clinical excellence, compassion, and dedication to our patients and colleagues.



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