Associate, Client Service Expert

1 month ago

London, Greater London, United Kingdom Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network provide on-demand intelligence and research to drive business success.

Job Summary

We are seeking a highly motivated Associate to join our Client Service team. As an Associate, you will play a vital role in identifying and recruiting experts to provide consultation services to our clients. You will work closely with Project Managers to develop strategies for satisfying client project requests and utilize various sources to identify the best experts for our clients.

Responsibilities
  • Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
  • Work with Project Managers to develop strategies for satisfying each client project request
  • Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
  • Identify the best leads and invite them to join our network to participate in consultations with our clients
  • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Requirements
  • Bachelor's degree
  • Previous internship/volunteering/extracurriculars
  • The right to work in the UK
What We Offer
  • Competitive compensation
  • Private health insurance
  • Entrepreneurial environment, autonomy, and fast decisions
  • International exposure to the global Guidepoint service teams
  • Casual work environment
  • Summer and winter team events
Interview Process
  • Meet your Guidepoint Recruiter
  • Initial Candidate Screen
  • Meet the Guidepoint Teams
  • Hiring Manager Interview
  • Mock Assessment (Role Dependent)
  • Complete a stimulated client request and gain more insight into the role
  • Interview Process Outcome

At Guidepoint, we value diversity and inclusivity, and we are committed to creating a welcoming environment for all employees, advisors, and clients. We believe that our unique perspectives and experiences are the key to driving business success and making a positive impact in the world.

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