Email Marketing Specialist

1 week ago

Falmouth, Cornwall, United Kingdom Jarrang Full time
Job Description

Role Overview:

Jarrang is seeking a highly skilled and detail-oriented Email Marketing Specialist to join our Client Services team. As a key member of our team, you will be responsible for delivering exceptional client service and driving the success of our email marketing campaigns.

Key Responsibilities:

  • Project Management:
    • Brief and manage effective email marketing campaigns based on client requirements
    • Coordinate project production within specified timeframes and budgets while maintaining quality standards
    • Proofread email campaigns to ensure accuracy and quality
    • Track time and be accountable for completing tasks on schedule
  • Client Communication:
    • Build and maintain effective client relationships
    • Provide support and guidance to clients
    • Work with the Client Services team to develop tailored email marketing solutions based on client needs
  • Team Collaboration:
    • Work alongside the Email Designers & Developers to deliver high-quality campaigns
    • Participate in team meetings and client planning sessions
    • Support the wider Client Services team as needed

Requirements and Skills:

  • Minimum of 2 years in a similar role, preferably within a marketing agency setting
  • Experience with email marketing platforms and tools
  • Knowledge of email marketing best practices and industry trends
  • Excellent attention to detail
  • Proven project management skills, including multitasking and meeting deadlines
  • Ability to remain composed and organised under pressure
  • Proficiency in Excel/Google Sheets for data management
  • Interest in customer service, data analysis, and problem-solving
  • Strong organisational skills and the ability to manage multiple tasks simultaneously, whilst working to deadlines
  • Excellent verbal and written communication skills
  • Copywriting or proofreading experience
  • Working knowledge of Google Analytics and Looker Studio
  • While a degree is desirable, we prioritise proven experience in the selection process

What We Offer:

  • Competitive salary (£24k - £26k) - negotiable based on experience
  • Target related bonus - negotiable based on experience
  • 25 days' holiday, plus additional days based on tenure (plus public holidays)
  • Comprehensive benefits package, including private medical insurance, life insurance, critical illness cover, and income protection insurance
  • Opportunity to collaborate with National and International brands
  • Work with a team of creative, experienced and driven professionals
  • Opportunities for personal and professional development
  • Hybrid working model with three days in the office

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