Senior Receptionist

2 months ago

London, Greater London, United Kingdom D&D London Restaurants Full time

About the Role:

We are seeking a highly skilled and experienced Senior Receptionist to join our team at German Gymnasium, a prestigious restaurant located in the heart of King's Cross. As a Senior Receptionist, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring that all guests have a memorable experience.

Key Responsibilities:

  • Manage the front desk, including handling guest inquiries, reservations, and complaints
  • Provide exceptional customer service, ensuring that all guests feel welcome and valued
  • Support the Reception Management team in maintaining high standards of service
  • Contribute to the overall success and reputation of the restaurant

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of customer service principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for growth and development within the company
  • A dynamic and supportive work environment
  • Access to training and development programs

About Us:

D&D London Restaurants is a leading hospitality company that operates a portfolio of high-end restaurants and bars across the UK and internationally. We are committed to delivering exceptional customer service and creating memorable experiences for our guests.

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