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Estate Manager
2 months ago
Drive business growth by generating new leads and sharing market intelligence with the team.
- Retain 80% of the company's existing client base annually.
- Grow the database with at least one new source or agent per month.
- Meet monthly targets with 100% accuracy.
- Discuss any market threats with Directors immediately.
Ensure timely and accurate processing of new contracts and problematic matters.
- Review new contracts within 24 hours.
- Allocate new estate matters to the necessary secretary within 24 hours.
- Escalate problematic matters outside of scope to Directors within 24 hours.
Ensure timely allocation of new estate matters to the necessary secretary.
", "All Problematic Matters Outside of Scope to be Escalated to Directors within 24 Hours": "Escalate problematic matters outside of scope to Directors within 24 hours.
"}, "Processes": {"Management of Assigned Duties and of Employees": "Effectively manage assigned duties and employees.
", "Accuracy/Timeous Weekly Progress Reports to Agents/Sources of Business/ Clients": "Provide accurate and timely weekly progress reports to agents, sources of business, and clients.
", "Accuracy & Completeness of Documents with Client Consultation": "Ensure accuracy and completeness of documents with client consultation.
", "Adherence to Laid Down Processes on All Systems": "Adhere to laid down processes on all systems.
", "Adherence to TAT i.t.o Workflow": "Adhere to turnaround times (TAT) in accordance with workflow.
", "Adherence to TAT i.t.o PrePrepping/Prepping Workflow/Compliance": "Adhere to TAT in accordance with pre-prepping, prepping workflow, and compliance.
"}}, "Requirements and Skills": {"Admitted Attorney and Conveyancer": "Must be an admitted attorney and conveyancer.
", "Proven Experience as an Estates Manager (5 years)": "Must have proven experience as an estates manager for at least 5 years.
", "Excellent Organizational and Leadership Skills": "Must have excellent organizational and leadership skills.
", "Outstanding Communication and Interpersonal Abilities": "Must have outstanding communication and interpersonal abilities.
", "Thorough Understanding of Diverse Business Processes and Strategy Development": "Must have a thorough understanding of diverse business processes and strategy development.
", "Excellent Knowledge of Related Systems": "Must have excellent knowledge of related systems.
", "Good Understanding of Market Research Methods": "Must have a good understanding of market research methods.
", "Business Acumen and a Hunger to Grow the Estates Department": "Must have business acumen and a hunger to grow the estates department.
"}}, "Applicants": {"Invitation to Submit CV": "Applicants who meet the criteria are invited to submit their CV.
", "NWJ Resourcing Policy": "NWJ Resourcing will not request or accept any fees to secure employment.
", "Sharing of Insurance Information": "The Agency shall take all reasonable measures to protect the personal information of candidates i.t.o. POPIA.
", "Remote Work": "No
"}