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West Malling, Kent, United Kingdom Insight Select Ltd Full time{"title": "Customer Service Advisor", "content": "Job SummaryWe are seeking a skilled Customer Service Advisor to join our rapidly growing customer services team on a 12-month fixed-term contract. The successful candidate will provide helpdesk support to customers by email and telephone, ensuring customer queries are actioned in a timely manner while...
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Customer Service Representative
2 months ago
Job Summary:
Huntress - Maidstone is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Engage with customers to resolve inquiries and provide support, ensuring a positive experience and building strong relationships.
- Maintain accurate and detailed records of customer interactions and feedback, providing valuable insights for continuous improvement.
- Collaborate with team members to share best practices and enhance customer satisfaction, driving business growth and success.
- Address customer concerns, resolve issues, and provide top-notch support, demonstrating a commitment to excellence.
Qualifications:
- Previous experience in customer service, with a proven track record of delivering exceptional results.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Excellent problem-solving abilities and attention to detail, ensuring accurate and timely resolutions.
- A positive attitude and a team player mentality, with a passion for delivering outstanding customer experiences.
What We Offer:
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, reflecting our commitment to attracting and retaining top talent.
- A chance to work with a forward-thinking company, driving innovation and excellence in the industry.
Equal Opportunities Employer:
Huntress - Maidstone is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all backgrounds and will ensure a fair and inclusive recruitment process.
