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Store Team Leader
2 months ago
We are seeking a highly motivated and experienced Store Team Leader to join our team at One Stop. As a Store Team Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve sales targets.
Key Responsibilities- Lead and motivate a team of colleagues to achieve sales targets and deliver exceptional customer service.
- Coordinate the daily operations of the store, including opening and closing procedures, stock management, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control store expenses, including labor costs, inventory, and supplies.
- Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards.
- Collaborate with the Store Manager to achieve business objectives and develop the skills of the team.
- Proven experience in a retail or customer-facing role, with a strong track record of leadership and team management.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work flexibly, including evenings, weekends, and public holidays.
- Commitment to delivering exceptional customer service and achieving sales targets.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.