Assistant Store Manager

1 month ago

Felixstowe, Suffolk, United Kingdom YMCA England & Wales Full time

Job Title: Assistant Store Manager

Location: Local Community

Salary: £18,408.00 per annum

Weekly Hours: 30

Job Type: Full-time

About the Role:

We are seeking an experienced retail professional to join our team as an Assistant Store Manager. As a key member of our store team, you will play a vital role in driving sales growth, improving customer satisfaction, and contributing to the overall success of our charity retail operation.

Key Responsibilities:

  • Assist the Store Manager in leading the store team to achieve sales targets and improve customer satisfaction
  • Develop and implement effective merchandising and visual display strategies to drive sales and improve store appearance
  • Manage stock levels, including ordering, receiving, and rotating stock to ensure optimal inventory levels
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Deputise for the Store Manager as required, taking responsibility for the store in their absence

What We Offer:

  • A competitive salary and benefits package, including pension, annual leave, and sick pay
  • Opportunities for career development and progression within the charity
  • A dynamic and supportive work environment, with a team of like-minded individuals passionate about making a difference
  • Regular salary reviews and performance feedback

Requirements:

  • Proven experience in a retail management role, with a strong track record of sales growth and customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Strong merchandising and visual display skills, with the ability to create engaging and effective store displays
  • Ability to work flexibly, including weekends and bank holidays

YMCA England & Wales:

We are a leading charity working to support young people and their families across England and Wales. Our charity retail operation is a key part of our work, providing vital funds to support our programs and services. We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported.

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