Global Technology Deployment Manager

7 days ago


London, Greater London, United Kingdom McDonald's Full time

Job Summary

We are seeking a highly skilled Deployment Lead to join our McDonald's Global Technology team. As a key member of our team, you will be responsible for supporting the successful execution of the Restaurant Technology Roadmap across 19 IDL Europe Markets.

Key Responsibilities

  • Market stakeholder management and engagement with key McDonald's suppliers and internal IT Teams
  • Leading a team of project managers and technical leads to deploy restaurant IT and digital solutions
  • Collaboration with the IDL MEA counterpart, the Knowledge Hub team, and our own team of Project Managers and Technical Leads
  • Delivery of 100% of the IDL EU Restaurant Technology Roadmap
  • Supporting the timely engagement with the markets on the preparation and readiness for the deployment of the solution
  • Proactively identifying and establishing any dependencies for the deployment of the solution
  • Acting as a point of escalation for deployment team, suppliers and Markets for all areas of solution deployment
  • Collaborating with Solution Services team on solution bundle transition and/or training matters to ensure rapid and repeatable deployment process
  • Working in close partnership with Digital team on digital activation aspects relevant to the solution deployment

Requirements

  • Demonstrable track record of deployment of solutions into multiple markets/regions
  • Experience in project management with store-level execution required
  • Experience in deployment of technical solutions across network of geographically dispersed and/or high number of sites (e.g. stores, restaurants, countries) preferred
  • Experience in technical product lifecycle management from product development, through to testing and pilot management, and ending with mass deployment
  • Ability to oversee the development of project schedules, communication of deadlines, enforce project deadlines and creatively solve issues
  • Strong stakeholder management and communication skills, must prioritise effectively, be organized and meticulous
  • Desire to work in a fast-paced, agile environment
  • Bachelor's degree preferably in engineering, computer science or technology field preferred
  • Project management qualification is desired

About Us

We are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.



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