Cybersecurity Operations Centre Manager

2 months ago

Manchester, United Kingdom UBDS Group Full time
About the Role

We are seeking an experienced Cybersecurity Operations Centre Manager to join our team at UBDS Group. As a key member of our cybersecurity team, you will be responsible for overseeing the daily operations of our Security Operations Centre (SOC) and ensuring the protection of our information systems and those of our customers.

Key Responsibilities
  • SOC Operations Management
    • Oversee the daily operations of the SOC, ensuring 24/7/365 monitoring, detection, and response to security incidents.
    • Lead the SOC team in handling security events, incidents, and vulnerabilities, ensuring timely and effective resolution.
    • Develop and maintain SOC processes, including incident detection, investigation, response, and escalation procedures.
  • Team Leadership and Development
    • Manage, mentor, and develop a team of SOC analysts and engineers, providing guidance, training, and performance evaluations.
    • Ensure the team is equipped with the necessary skills and knowledge to handle emerging threats and technologies.
    • Foster a culture of continuous improvement and professional development within the SOC team.
  • Technology and Tools Management
    • Oversee the implementation, management, and continual development of SOC technologies, including SIEM, EDR, SOAR, and threat intelligence platforms.
    • Ensure the integration of threat intelligence platforms, vulnerability management tools, and other security technologies into SOC operations.
    • Collaborate with the IT and cybersecurity teams to optimize the use of security tools and ensure they are effectively supporting SOC activities.
  • Incident Management
    • Lead the incident response process, ensuring incidents are identified, contained, eradicated, and recovered in accordance with established protocols.
    • Coordinate forensic investigations and root cause analysis for major incidents, working closely with the incident response team.
    • Develop and refine incident response playbooks and ensure they are consistently followed by the SOC team.
  • Continual Improvement
    • Identify areas for improvement within the SOC and implement enhancements to processes, tools, and team capabilities.
    • Stay up-to-date with the latest cybersecurity trends, threats, and technologies, and apply this knowledge to improve SOC operations.
    • Conduct regular reviews of SOC performance metrics and incident reports, providing insights and recommendations to senior management.
  • Compliance and Reporting
    • Ensure that all SOC operations comply with relevant security standards (e.g., ISO27001, NIST, GDPR).
    • Provide regular reports to senior management on SOC activities, including incident trends, SOC performance, and security posture.
    • Lead audits of SOC processes and systems, ensuring alignment with industry best practices and regulatory requirements.
  • Collaboration and Communication
    • Act as the primary point of contact for SOC-related matters, liaising with other cybersecurity teams, IT, and business units.
    • Coordinate with external partners, including third-party incident response teams and threat intelligence providers.
    • Represent the SOC in meetings with senior management and external stakeholders, providing insights on security operations and risk management.

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