Receptionist/Office Coordinator
1 day ago
About Shah Zaman Surgery
We are a friendly, highly motivated, and well-organised practice, dedicated to providing excellent patient care and a positive patient experience.
Job Summary
We are seeking an enthusiastic and experienced administrator/receptionist to join our team. The successful candidate will be responsible for dealing with patient queries, booking appointments, processing repeat prescriptions, and scanning files into patient records.
Main Responsibilities
- Provide exceptional customer service to patients and visitors
- Manage patient queries and concerns in a professional and courteous manner
- Book appointments for the clinical team and manage the appointment schedule
- Process repeat prescriptions and manage medication supplies
- Scan files into patient records and maintain accurate and up-to-date records
About the Role
This is a 30-hour per week position, with flexibility to cover annual leave and sickness. The successful candidate will work in a purpose-built health centre, using SystmOne and other healthcare software.
Requirements
- Previous experience working in General Practice
- Excellent communication and interpersonal skills
- Strong customer service ethos
- Attention to detail and ability to multitask
- Flexibility and ability to work in a fast-paced environment
- Computer literacy and keyboard skills
- Ability to follow process, procedure, and respect confidentiality
What We Offer
We offer a supportive and friendly working environment, with opportunities for professional development and growth. If you are interested in this role, please send your CV and covering letter to Suzanne Brennan, Practice Manager, Shah Zaman Surgery.
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