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Country Manager
2 months ago
TerraPay is a global leader in money movement, dedicated to building a borderless financial world. Our mission is to provide instant, reliable, transparent, seamless, and fully compliant payment solutions.
With a presence in 31 global markets, we are a trusted partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. Our commitment to innovation and customer satisfaction has earned us a spot in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.
Our Culture and ValuesAt TerraPay, we live by our core values of humility, ownership and responsibility, entrepreneurship, global citizenship, and trusting empowerment. These principles guide everything we do, and we're looking for like-minded individuals to join our team.
Job OverviewWe're seeking a Country Manager to spearhead our business development efforts in the UK and Europe. As a key member of our team, you'll be responsible for crafting and implementing a comprehensive sales and business development strategy, driving expansion and market penetration in the region.
Key Responsibilities- Strategic Sales and Development: Develop and execute a sales strategy to drive growth and market penetration in the UK and Europe.
- Sales Cycle Management: Oversee the entire sales process, from lead generation to closing deals with C-suite executives.
- Partnership Development: Build and nurture strategic relationships with fintechs, money remittance companies, and other financial institutions.
- Customer Support and Value Addition: Address customer needs and explore opportunities to enhance TerraPay's value proposition.
- Service Roll-out Coordination: Facilitate smooth introduction of new services, ensuring effective communication and coordination internally.
- Lead Generation and Reporting: Attend tradeshows, source leads, and provide detailed reports to the sales management team.
- CRM Utilization: Maintain accurate and timely reporting using CRM tools to track performance and sales activities.
- Feedback and Strategy Adjustment: Provide actionable insights and feedback to the line manager about pipeline status and performance metrics.
- Client Retention and Satisfaction: Ensure high levels of client retention, contractual health, and overall satisfaction through proactive management and support.
- Communication Facilitation: Strengthen the connection between customers and TerraPay's back-office services to streamline communication and resolve issues effectively.
- Industry Trends and Research: Identify and analyze industry trends, events, and announcements to inform strategy and maintain a competitive edge.
- Experience in the Payments, Fintech, or Financial Services realm, with hands-on experience in B2B sales.
- Degrees – University Degree in Business Administration, Economics, Management or equivalent.
- CRM Savvy: Proficiency in CRM tools and ability to maintain accurate and timely reporting.
- Flexibility & Ownership: Adaptability, self-motivation, and ownership of tasks.
- Team Spirit: Ability to thrive in a team environment and work independently.
- Customer & Market Centric: Strong grasp of customer needs, market dynamics, and industry requirements.
- Relationship Builder: Ability to create and maintain effective relationships with clients, partners, and colleagues.
- Detail-Oriented: Impeccable attention to detail.
- Language Skills: Fluency in English, with Spanish language an advantage.
