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Installation Coordinator
2 months ago
**Job Summary**
We are seeking a highly organized and detail-oriented Installation Coordinator to join our team at Anglian Home Improvements in Norwich. As an Installation Coordinator, you will play a vital role in ensuring the smooth running of our local depot, coordinating installation teams, and delivering exceptional customer service.
**Key Responsibilities:**
- Act as the primary point of contact for customers, providing prompt and courteous assistance with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure seamless project execution and timely completion.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met and projects are delivered on time.
- Maintain accurate records of project details related to installations, including customer information, installation schedules, and project status.
- Resolve operational issues efficiently to minimize disruptions and ensure business continuity.
- Process purchase orders and reconcile invoices to ensure accurate financial records.
**Requirements:**
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational abilities, with a keen attention to detail and the ability to prioritize tasks effectively.
- Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with customer relationship management (CRM) software.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for career growth and development within a dynamic and growing company.
- Collaborative and supportive work environment.
- Recognition and rewards for outstanding performance.
**About Us:**
Anglian Home Improvements is a leading provider of home improvement services, committed to delivering exceptional customer experiences and building long-term relationships with our customers. We are passionate about transforming homes and improving lives, and we are seeking like-minded individuals to join our team.
