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Sales Associate

2 months ago

Belfast, United Kingdom Flannels Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Flannels. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
    • Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
    • Process transactions efficiently and accurately, handling cash, credit card payments, and other payment methods.
  • Product Knowledge
    • Stay up-to-date on the latest fashion trends, product knowledge, and brand information to provide expert advice to customers.
    • Recommend products that meet customers' needs, and provide information on in-store offers, promotions, and loyalty programs.
  • Store Operations
    • Maintain a clean and organized store environment, adhering to company standards and policies.
    • Ensure store standards are complete and the store is prepared for the next trading day.

Requirements

  • Skills and Knowledge
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a team environment.
    • Customer-focused and results-driven.
  • Personal Qualities
    • High level of personal energy and enthusiasm.
    • Confident and assertive, with a positive attitude.
    • Flexible and reliable, with a willingness to adapt to changing situations.

Additional Information

This role requires a high level of flexibility, as hours of work can vary from week to week. We are looking for someone who is passionate about fashion retail, has excellent communication skills, and is able to work effectively in a team environment.