Administrative Assistant
3 weeks ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Cambridgeshire and Peterborough NHS Foundation Trust. As an Administrative Assistant, you will provide comprehensive administrative support to our clinical teams, ensuring the smooth operation of our services.
Key Responsibilities- Provide administrative support to clinical teams, including word processing, data entry, and filing.
- Manage diaries and schedules for clinicians and managers, ensuring timely and efficient communication.
- Organize meetings, take minutes, and distribute them accordingly.
- Coordinate clinics and appointments, utilizing our electronic systems to manage workload.
- Provide operational support to colleagues and supervise Band 2 administration staff, as directed by the Line Manager.
- Deal with staff and service user requests, including cash office functions, in accordance with Trust procedures.
- Input and update service user information and activity on computerized systems, creating service user notes as necessary.
- Maintain accurate and up-to-date filing systems, both paper and electronic.
- Provide excellent customer service, responding to telephone inquiries, and providing information and signposting as required.
- Undertake training of new staff, as directed by the Line Manager or other managers.
- Provide cover for other members of the admin team in their absence and assist with their workloads, as necessary.
- GCSE/GCE standard education.
- Good command of written English.
- RSA Stage II/NVQ Level 2 in Administration or equivalent.
- Experience of working in a busy and demanding office/customer-facing environment.
- Experience of planning and organizing own workload and staff within own span of control.
- Experience of supporting a multi-disciplinary team.
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organization dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for. We strive to make a positive difference in the lives of our service users and their families.
We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all sectors of the community, particularly from under-represented groups, including people with long-term conditions and members of our ethnic minority and LGBTQ+ communities.
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