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Business Operations Manager

2 months ago

Royal Leamington Spa, United Kingdom Hiredonline Consultancy Ltd Full time
About Us

Helping Hands is a charity that provides a safe space and practical support to vulnerable people in the local area.

We operate a small team, supported by volunteers, to provide opportunities and a safe space for those experiencing homelessness, domestic abuse, addiction, isolation, poverty, and mental health challenges.

Your New Role

We are seeking a Business Operations Manager to join our team to manage the operations of the Charity, including finance, HR, compliance, and fundraising support.

You will work as part of the senior leadership team, working closely with the CEO, to ensure the smooth operational and financial performance of the Charity.

Key Responsibilities
  1. Maintenance and development of the operational and financial performance of Helping Hands.
  2. Support the charity's business and strategic planning.
  3. Oversee business and commercial functions.
  4. Ensure finance processes, policies, and documents are fit for purpose.
  5. Liaise with key stakeholders regarding budgets and strategic financial decisions.
  6. Manage financial processes, including reconciliation, bookkeeping, year-end reporting, and payroll.
  7. Ensure the Charity complies with all statutory, professional, and legal requirements.
  8. Line management of key roles within the Charity.
  9. Ensure any building, vehicles, and facilities work and maintenance is completed and within agreed budgets.
  10. Management of key systems such as Breathe HR, Timetastic, and Xero.
  11. Work with key stakeholders to execute a grant strategy and ensure grants are spent and reported on in a timely manner.
  12. Supporting with financial insight to help maximise revenue from a variety of potential streams.
Requirements
  • Educated to a good standard, including Maths and English grade C/4 or above.
  • Strong organisational and time management skills.
  • Ideally working knowledge of Xero or other accounting platforms.
  • Proficient in Microsoft Office Suite with strong knowledge of Word and Excel.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Familiarity with HR software or CRM systems is a plus.
  • Previous experience in a similar operational role.
  • Able to delegate and manage competing priorities and meet deadlines.
  • Good problem-solving skills and a can-do attitude.
  • Able to work at pace and have resilience.
  • Sympathy and support for the Christian ethos of the Charity.