AV Event Technician

1 day ago

London, Greater London, United Kingdom TeamPeople Full time
Job Title: AV Event Technician

We are seeking a highly skilled AV Event Technician to join our team at TeamPeople, a division of System One. As a key member of our Production team, you will be responsible for delivering end-to-end event production, including technical coordination, presentation setup and support, broadcast services, streaming, and event management.

Key Responsibilities:
  • Provide top-class customer service skills, explaining our services to technical and non-technical clients as needed.
  • Responsible for the successful planning, staffing, and delivery of event requests, held within our clients' fully equipped event spaces.
  • Mix live streams and broadcasts to a high standard.
  • Operate installed SSL consoles, including the SSL System T and SSL L100, within our clients' fully equipped event spaces for the successful delivery of event requests.
  • Diagnose and troubleshoot AV equipment when necessary.
  • Responsible for regular maintenance of audio equipment.
  • Escalate equipment failures to appropriate in-house teams and assist with resolution to maintain service levels.
  • Operate and edit Pro Tools event recordings.
  • Ensure SOPs are applied, and contingency planning is included in event support.
  • Communicate effectively to explain our services to technical and non-technical clients as needed.
  • Involved in special projects or assignments as outlined by the leadership team and execute them within the given timeline.
  • Contribute to R&D efforts, including suggestions for improving quality of output, efficiency through automation/tooling, and process improvements.
  • Create SOP documents, complete detailed event reporting, and utilize internal systems.
  • Own the technical support lifecycle and manage technical risks throughout pre-production planning, execution, and post-event.
  • Consistently deliver high-quality service to our partners.
  • Adhere to broadcast standards for remote and recorded attendees.
  • Understand how to communicate difficult/sensitive information tactfully.
  • Perform other ad-hoc duties as required by the business.
Requirements:
  • Familiarity with video routers, including audio level routing, embedding, and shuffling.
  • Proficiency in Pro Tools, recording, mixing, and post-production techniques.
  • Exposure to Ross Carbonite, Barco switching, Sony RCP 1500, and ETC Ion lighting desk is desirable.
  • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
  • Self-starter that can demonstrate being open to learning.
  • Understanding and experience of various event formats, including Q&A, training events, town hall meetings, etc.
Education and Experience:
  • Minimum 3 years of professional technical live event production experience.
  • Previous experience in either FOH or Live Events operations and working knowledge of SSL and Yamaha consoles.
  • Experienced in broadcast audio; operating SSL audio consoles, including L Series.
  • Experience working within a gallery/master control room environment.

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