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Field Service Engineer

2 months ago

Cambridgeshire and Peterborough, United Kingdom CV-Library Full time

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team at CV-Library. As a Field Service Engineer, you will be responsible for providing exceptional service and maintenance support to our customers in the parking industry.

Main Responsibilities:

  • Maintain and commission all aspects of our product portfolio to ensure customer specifications are met and high standards are maintained.
  • Install, configure, test, commission, and provide customer training for new installations on parking and ticketing machines.
  • Build strong relationships with and provide exceptional service to our customer base while ensuring awareness of contacts and customer details.
  • Respond to service calls in a timely manner and communicate with the Support Desk to provide accurate and concise reports on work carried out.
  • Ensure all equipment on site is kept in a safe and tidy condition, and cables are tied and clearly labelled.

Requirements:

  • Previous experience in a field service role, preferably in the parking industry or with CCTV/ANPR systems.
  • GCSEs in English, Maths, and/or Science, together with basic electrical and engineering knowledge.
  • A good working knowledge of PC-based networking systems.
  • IT/Computer Literate.
  • Safe manual handling skills and the ability to work at heights.
  • Able to solve problems in a logical and practical manner.
  • Enthusiastic, well-organized, and flexible.
  • Happy working alone as well as part of a team.
  • Full driving license.
  • Right to work in the UK.

What We Offer:

  • A competitive salary and benefits package.
  • A rewarding and supportive working environment.
  • Opportunities for further development and growth.