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Assistant Retail Manager

3 months ago


Prestwich, Borough of Bury, United Kingdom Pets at Home Group Plc Full time
Job Overview

Assistant Retail Manager – Prestwich
About Us

We are Pets at Home – a leading name in pet care, known for our extensive range of Pet Care Centres, Grooming salons, and veterinary practices across the UK.

Our Pet Care Centres serve as community-centric retail outlets, where dedicated staff engage with local pet owners to provide exceptional service for their beloved pets.

Role Summary
As a key member of the management team, you will report directly to the Store Manager.

In the absence of the Deputy or Store Manager, you will assume full responsibility for store operations.

Your role encompasses all aspects of store management, including recruitment, inventory management, and maintaining store standards.

Your Store Manager will support you in driving your team's performance to achieve sales targets and meet key performance indicators.

You will lead by example, adopting a hands-on approach to inspire your team, foster a positive work environment, and create an enjoyable shopping experience for customers.

We will equip you with the necessary training, skills, and knowledge to deliver customer service that aligns with our ambition of being the 'Best Pet Care Business in the World'.

In return, you will receive a competitive salary, the potential for an annual bonus, and a comprehensive benefits package.

Ideal Candidate Profile

  • Proven experience in the retail sector, with at least 6 months in a supervisory or management role.
  • Flexible availability to accommodate a dynamic retail environment, including the ability to work varied shifts throughout the week.
  • A genuine passion for retail, with a track record of achieving high standards and excellent results.
  • Strong team player with outstanding communication skills to motivate and engage your team.
  • Willingness to undergo 6 months of comprehensive training covering essential aspects of the role, including pet care, customer service, and health and safety.
Employee Benefits
We recognize and reward our managers in meaningful ways. Our benefits are designed to support your mental, emotional, and financial wellbeing, both now and in the future.

Some of the benefits you may enjoy include:

  • Annual bonus
  • A minimum of 28* days paid annual leave, increasing to 33* days after 2 years (*includes 8 bank holidays and is pro-rata based on contracted hours)
  • Additional day off for your birthday
  • Life Assurance - 4 times your annual salary
  • Company pension contribution of 4%
  • Employee discount of 20% across the Group (Pets at Home, Grooming, Veterinary services), including 30% off on own brand products

Please note that we may close this vacancy before the stated closing date due to a high volume of applications. It is essential for our team to manage application levels while ensuring a positive candidate experience.