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Beverage Service Specialist

2 months ago

Richmond, Greater London, United Kingdom Richmond Hill Hotel Full time

We are seeking a talented Beverage Service Specialist to join our team at Richmond Hill Hotel.

Situated in a picturesque area, our independently owned Georgian hotel offers a unique experience that sets us apart from conventional establishments.

Our dedicated team is the cornerstone of our success, and their commitment has garnered accolades from esteemed organizations, recognizing us as a leading employer in the hospitality sector.

At our hotel, we foster a culture that is innovative, independent, and spirited—while the architecture may be historic, our business approach is anything but traditional.

We believe that creating memorable experiences for our guests does not require extravagance; rather, it is rooted in genuine care, thoughtfulness, and a team empowered to deliver creative service. These qualities are what keep our guests returning.

What We Offer:
  • Competitive annual salary of £24,954.68, with an average monthly service charge of £500.
  • Access to numerous online perks and discounts.
  • Complimentary health cashback plan for you and your family.
  • Additional holiday days for each year of service (up to 5 extra days).
  • Salary sacrifice schemes for purchasing a bike, laptop, or gym membership.
  • Free access to our onsite gym.
  • Personalized career development through various training programs.
  • Complimentary meals during shifts.
  • Referral program with incentives up to £500.
  • Employee recognition initiatives, including awards for outstanding performance.
  • Complimentary onsite parking.
  • Flexible working arrangements, among other benefits.
Is This Role Right for You?

We are looking for enthusiastic individuals with a passion for hospitality, whether you are an experienced beverage service professional or seeking a new opportunity in the industry. As a Beverage Service Specialist, you will be the primary point of contact for our guests during their dining experience.

It is crucial to provide prompt, courteous service at all times to uphold the high standards of our establishment.

Successful candidates will possess the ability to engage with customers and thrive in a dynamic, fast-paced environment.

Key Responsibilities:
  • Deliver Exceptional Guest Experiences: Consistently aim to provide outstanding service.
  • Personalized Service: Offer tailored recommendations and strive to make each guest's experience memorable.
  • Engagement: Foster a warm and inviting atmosphere for our guests.
  • Relationship Building: Cultivate meaningful connections with guests.
  • Passion for Food & Beverage: Demonstrate a strong interest in food and beverage offerings.
  • Team Collaboration: Work cohesively with team members to ensure a seamless service experience.

If you are ready to bring your authentic self to work and contribute to a vibrant team, we would love to hear from you.