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Customer Experience Specialist

2 months ago

Woking, Surrey, United Kingdom Securitas Security Services Careers Full time

Job Summary:

We are seeking a highly skilled and experienced Security Services Manager to join our team at Securitas Security Services Careers. As a Security Services Manager, you will be responsible for delivering a consistently high-end, comprehensive, and discreet security-focused experience to all visitors, guests, and employees at our designated sites.

Key Responsibilities:

  • Ensure the safety and protection of customers' people, property, and information at all times.
  • Deliver a smooth and seamless execution of security services throughout the premises.
  • Provide exceptional customer service and support to clients, staff, visitors, and customers.
  • Manage and coordinate security operations, including shift patterns, pay rates, and weekly hours.
  • Collaborate with our STARS Manager to deliver a comprehensive and discreet security-focused experience.

Requirements:

  • 3 or more years of safety-related work experience in property/facilities management.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of security protocols and procedures.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.